Autoquip Launches AutoDocs Engineer: A Virtual Technical Assistant for Smarter Equipment Support

We’re excited to announce that AutoDocs has expanded with a powerful new feature—AutoDocs Engineer, a virtual technical assistant now built into our customer service platform. This enhancement delivers unmatched support capabilities for custom equipment orders.

This new feature builds on the success of AutoDocs, our tool launched a year ago that gives customers instant access to critical project documents by simply scanning a QR code located on the control panel. AutoDocs has revolutionized the way our customers interact with their equipment by making manuals, schematics, software, and drawings available at the point of use. And now, when you log on to AutoDocs, an integrated AI tool is there to assist—helping you find information faster, answer technical questions, and guide you through your documentation more efficiently than ever before.

Now, we’re taking that innovation further. Meet AutoDocs Engineer

AutoDocs Engineer leverages artificial intelligence to help customers troubleshoot and resolve issues faster and more accurately — with support personalized to the exact specifications of their machine.

What sets AutoDocs Engineer apart?

It delivers intelligent analysis by combining and interpreting multiple data sources:

• Real-time machine data values
• Running PLC programs
• Build schematics
• Technical manuals
• Operational check sheets
• PLC code
• Electrical schematics

This AI-powered solution evaluates current machine performance, compares it against established procedures, and provides end-to-end analysis to recommend precise troubleshooting steps.

A Game-Changer for Custom Solutions

Every custom-built system has its unique features — and that makes troubleshooting complex. AutoDocs Engineer simplifies that process by offering electricians, technicians, and engineers instant access to the documentation and technical insight they need, all in one place.

Whether you’re asking: “Why won’t the lift move?”

AutoDocs Engineer delivers a comprehensive diagnostic review and provides a complete set of technical recommendations — even forwarding the full analysis to your email.

Technological Leadership with AI Integration

Currently available in the majority of controllers installed with our equipment. AutoDocs Engineer also introduces AI into the world of PLC programming — enabling smarter automation, predictive maintenance, and improved decision-making across industrial settings.

Industry First: Self-Diagnostic Equipment Tool

AutoDocs Engineer is the industry’s first end-to-end, virtual assist self-diagnostic tool — a major step forward in how industrial equipment is supported and serviced.

At Autoquip and OSCO Controls, we are proud to lead the way in applying advanced technology to empower our customers with faster, smarter, and more reliable solutions.